Sous Support
Email aleksandr.babenkov@icloud.com and you'll get a reply. Tell us your iPhone model and iOS version if something isn't working.
Sous keeps showing the paywall
Tap Restore purchases on the paywall, or in the You tab. Restoring requires the same Apple Account you subscribed with. If it still doesn't unlock, email us.
How do I cancel?
Open the You tab and tap Manage subscription, or go to the Settings app → your name → Subscriptions. Cancelling is handled by Apple, not by us.
Are the nutrition numbers accurate?
They are estimates. Restaurants don't publish nutrition for most dishes, so Sous matches each dish to a reference food from USDA FoodData Central and adjusts for how the menu describes it. Every dish shows which reference food it used and links to that record. A kitchen's portion and recipe will differ.
I have an allergy — can I rely on this?
No. Allergen warnings are estimated from menu wording and are a prompt to ask, not a guarantee. Always tell the restaurant about an allergy.
It didn't read my menu properly
- Fill the frame with the part of the menu that lists dishes and prices.
- More light helps; so does holding still.
- Multi-page menus: tap the shutter once per page, then tap Analyse.
- Glossy or laminated menus reflect — try a slight angle.
Which iPhones are supported?
Sous needs iOS 26 or later. On iPhones with Apple Intelligence the estimates are refined on device; on other iPhones Sous uses its built-in USDA-based estimates, and everything else works identically.
Delete your data
Sous stores everything on your device, so deleting the app removes it. If you use iCloud sync, also delete Sous data from Settings → your name → iCloud → Manage Account Storage.